We're working things out...

We sincerely apologize for the recent inconsistency in product quality. We value your feedback and have been listening closely to your concerns. In efforts to improve, we transitioned to a new production facility. Unfortunately, this new co-packer has failed to meet the high standards we expect, and in our haste to replenish inventory, quality was compromised.

This simply isn't good enough. We're taking immediate corrective action. We're returning to our previous, trusted partner to ensure consistent, high-quality products.

Rest assured, your feedback remains crucial. We are committed to continuous improvement and finding ways to better serve your business. We understand the frustration this has caused, and beyond simply getting back on track, we're exploring additional measures to regain your trust.

Thank you for your patience and understanding.

Simply Good Food, Handmade For You